Claims


Electric Car Insurance Claims

Our electric car insurance is provided exclusively through Ageas Insurance.



Electric Car Insurance Customers with Optional BDElite Plus Motor Legal Expenses

Claims Number

If you have selected optional Motor Legal Expenses Insurance through BDElite, in the event of an accident (fault or non-fault) or incident involving theft, vandalism, fire, or flood call:

BDElite Claims: 01204 567 567



Ageas Electric Car Insurance Customers without Optional BDElite Plus Motor Legal Expenses

Claims Number

In the event of an accident (fault or non-fault) or incident involving theft, vandalism, fire, or flood call:

Ageas Claims: 0345 126 2596



Broken Windscreens and Glass (Ageas)

If you need to claim for a broken windscreen or broken glass, phone the Ageas Glassline on 0800 174 764 and show the repairer your current certificate of motor insurance when they repair the glass.



All Other Customers

If you hold an electric car insurance policy arranged by pluginsure with any other insurer then in the event of an accident (fault or non-fault) or incident involving theft, vandalism, fire, or flood please refer to your policy documentation for the claims number / windscreen replacement number.



About BDElite Plus Total Claims Management Service (including Motor Legal Expenses) for Electric Electric Car Owners

We have teamed up with Broker Direct to offer customers of pluginsure access to the BDElite Plus total claims management service. BDElite Plus provides assistance in a motoring emergency. Whether you are involved in an accident (fault or non-fault), or, for example, fall victim to a vehicle theft or vandalism damage, BDElite are available to assist 24 hours a day 365 days a year. This policy includes:

  • 24 hours 365 days a year Motor claim notification help line
  • Total Management of your Motor Claim
  • Motor Legal Expenses insurance up to £100,000
  • Motor Prosecution Insurance up to £100,000 and Motor Contract Dispute Insurance up to £100,000
  • 14 Day Emergency Car Hire
  • Total Loss Negotiation
  • Vehicle Cloning Insurance


Don’t forget, here at pluginsure we are on hand to assist in resolving issues with claims but the claims handling function is the responsibility of your insurer. In the unlikely event you encounter any difficulties, or would like to discuss the claims process, please contact us on 0330 043 1962.



Copyright © 2018 P F Spare (1962) Ltd