Claims

We have teamed up with Broker Direct Plc to provide our BDElite accident management product. The BDElite service provides assistance in a motoring emergency. Whether you are involved in an accident fault or Non - Fault, victim of vehicle theft or vandalism damage, we are available to to assist 24 hours a day 365 days a year, irrespective of fault or insurance cover.

• 24 hours 365 days a year Motor claim notification help line 0844 980 0035
• Claims assistance and total accident management provided through the BDElite Policy.
• Uninsured Loss Recovery and Legal Expenses insurance up to £100,000
• £1,000 defence of criminal prosecution.
• None Fault - Compensation for you and your passengers for any injuries sustained.
• None Fault - Suitable Replacement Vehicle.
• Fault - Courtesy car for duration of repairs at a BDElite approved repairer.
• Pay-On-Use breakdown recovery service (credit or debit card required in advance)
• 24 hour glass replacement service (pay-on-use service available if this service is not available on your insurance)

BDElite Customers

To report a motor claim Call: 0844 980 0035

Cover also includes

Assisting you every step of the way.

• Fault - Immobilised or stolen - 14 day Emergency Hire Vehicle.
• Fault - 14 day replacement vehicle following unrecovered theft.

Important Information:

• For all motor claims please call the above number.
• Collect as much information as possible from the scene of the Incident
• Third party details - Registration number, insurance details, contact details.
• Any witnesses or police attending the scene of the incident.
• Location and description of accident.

If you would like to report a non fault claim please call: 08454 504030

Making a Claim without Legal Cover

If you have opted for no legal cover, please refer to your Policy document and follow the instructions for making a claim. We have listed some of the insurer contact information below:

AXA - 0800 28 28 20

Broker Direct - 0800 40 70 30

Fortis - 0845 122 3018

MMA - 0800 068 3489

Royal & Sun Alliance - 0800 319 9993

Zurich - 08457 254 910

Alternatively, please contact us directly on: 01530 270 574 and we will help you through the claims process.